The stories below highlight how AAHSA Quality First Covenant signers instituted Element 4. Community Involvement within their organizations.

Annual Report Shows How Washington CCRC Puts Quality First
Washington’s Crista Shores Retirement Community recently used the AAHSA Quality First 10 Elements of Quality as the framework for their 2005 annual report. According to Executive Director Glen Melin, this report helped the CCRC "show our stakeholders that our commitment to Quality First is helping us achieve excellence in our work."

Oklahoma CCRC Develops Sheet to Highlight Community Commitment
At University Village Retirement Community, leaders developed a fact sheet for board members, current and prospective residents and their family members, legislators and other organizations that featured their work to improve the community–at–large.

Connecticut Member Helps Congressman See How Their Organization Puts Quality First
In March 2006, Rep. Christopher Shays (R–Conn.) visited with residents of The Marvin/Under One Roof, Inc. to learn more about this innovative senior housing sponsor. Shays took part in a community service activity and learned about their Quality First team.

South Dakota Nursing Home Uses Good Public Relations to Encourage Senator to Increase Medicaid
The Good Samaritan Society of Sioux Falls, South Dakota, participated in a conference call with Senator Tim Johnson (R–S.D), giving him more information about the funding crises our field is facing.

Residents at a Kansas CCRC Send Care Packages to Soldiers Abroad
As part of their Quality First program, Brewster Place Retirement Community developed the "Bundles from Brewster" project, where a group of residents sent care packages to American soldiers serving overseas.

Program Offers Seniors New Connections
California's Eskaton Senior Residences and Services recognized that there was no one place where seniors could find information. Through their work with AAHSA Quality First, this organization developed the Senior Connection program.

Checklist Helps Oklahoma Member Plan for the Future
University Village Retirement Community used its Quality First Checklist results to develop a quality improvement plan based on the AAHSA Quality First 10 Elements of Quality. According to Chief Operating Officer Mike Shawn, the checklist was "an invaluable tool for our organization."

Leading-Edge Care with a Touch of Finesse
Golden West Senior Residence's decision to partner with a nearby company to construct and operate an affordable wellness center was an important step on their Quality First journey.

Back to AAHSA Quality First Elements