The stories below highlight how AAHSA Quality First Covenant signers instituted Element 1. Commitment within their organizations.

For ACTS Quality is First
ACTS Retirement-Life Communities, Inc. published this article in their resident newsletter to educate them about Quality First, earn their trust and increase transparency.

Quality First: Where Are They Now?
Here is a second look at some providers who have used Quality First as a platform for creative excellence.

Letter in McKnight's Urges Providers to Put Quality First
Randy Fitzgerald, chair of the AAHSA Quality First Task Force, had a letter published in McKnight's Long–term Care News reminding readers that implementing Quality First can help them provide the care and services that the public deserves.

Provider Encourages Enthusiasm for Quality First
A man known for his orange AAHSA Quality First polo shirt, Michael Moore, CEO of the United Presbyterian Home in Washington, Iowa, is a Quality First enthusiast. In this article, Moore explains why other providers should become enthusiastic about AAHSA Quality First.

Pennsylvania CCRC Finds Success on Quality First Journey
After implementing AAHSA Quality First, Deer Meadows Retirement Community found that their organization had fewer defiences, lower employer turnover and higher consumer satisfaction than in the past. This presentation documents how they put quality first for the people they serve.

Iowa Member Uses Newsletter to Highlight Their QF Work
The United Presbyterian Home's newsletter shares stories that are clearly connected with the Elements of Quality that are helping this CCRC put quality first for their community's older adults.

Annual Report Shows How Washington CCRC Puts Quality First
Washington’s Crista Shores Retirement Community recently used the AAHSA Quality First 10 Elements of Quality as the framework for their 2005 annual report. According to Executive Director Glen Melin, this report helped the CCRC "show our stakeholders that our commitment to Quality First is helping us achieve excellence in our work."

AAHSA Quality First Featured in the Congressional Record
U.S. Rep. Joe Pitts recognized 16 Pennsylvania members who are putting Quality First in a meeting of the U.S. House of Representatives.

California Legislators Pass Quality First Resolution In August 2004, California became the first state to pass a resolution commending AAHSA Quality First.

Checklist Helps Oklahoma Member Plan for the Future
University Village Retirement Community used its Quality First Checklist results to develop a quality improvement plan based on the AAHSA Quality First 10 Elements of Quality. According to Chief Operating Officer Mike Shawn, the checklist was "an invaluable tool for our organization."

The Lost Link to Lost Garments
Through Quality First, Bethany Manor in Story City, IA successfully tackled the issue of how residents lose so much of their clothing.

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