Beyond the Numbers: Keys to Financial Decision-Making for Not-for-Profit Boards
Posted: Mar. 20, 2008
In this paper, authors Joel Nelson and Aaron Rulnick lay out general principles of financial decision-making for not-for-profit boards, emphasizing essential questions to ask and answer when the stakes are high and the decisions concern large capital expenditures or the assumption of large amounts of debt.

How Voice-Assisted Care Can Support Your Quality First Program
Posted: Apr. 3, 2008
In long-term care settings, voice-assisted care delivers hands-free, on-demand documentation and communication that can improve the accuracy and quality of care provided by nurses and nursing assistants. It's an innovation that can support your Quality First program.

MDS 3.0 Is on Its Way
Posted: Apr. 3, 2008
The MDS 3.0 is based on the results of a national clinical validation study that included testing the MDS 3.0 items for clinical efficiency, validity and reliability. Some modifications were made following the study; MDS revisions are summarized in this paper.

Alternative Investments and Nonprofits: The Danger of Oversimplifying Asset Classes
Posted: Feb. 08, 2008
Should a nonprofit invest in nontraditional assets to enhance returns? The answer lies in the organization’s ability to fully comprehend the various risks.

Designing Interactions for an Aging Population
Posted: Nov. 21, 2007
When you read Forrester Research’s latest report, "Designing Interactions for an Aging Population," you'll discover the two main factors that drive technology adoption among older adults and what providers can do to make the most technology’s potential to help them.

Elder-Friendly, Earth-Friendly Design
Posted: Nov. 15, 2007
Learn why "sustainable design," or "green building," is ideally suited in many respects to senior housing and care environments.

Aging Services: The Not-for-Profit Difference
Posted: Oct. 16, 2007
This brochure succinctly explains how not-for-profit organizations stand the test of time and provide high quality care and services to older adults every day.

Our Moral Imperative: Creating an Ethical Workplace
Posted: Sept. 4, 2007
The new white paper from AAHSA's Commission on Ethics in Aging Services, Our Moral Imperative: Creating an Ethical Workplace, addresses the moral responsibilities of providers as caregivers, employers and members of their communities. The Commission draws on providers' mission, vision and ideals as the foundation of a responsibility to serve those in need and to offer meaningful work and an ethical workplace for staff.

Refinancing Section 202 Affordable Senior Housing
Posted: Aug. 29, 2007
Through a look at the evolution of the 202 program and the presentation of case studies, this resource provides useful guidance to the financial options to fund repairs and restructure Section 202 financing.

Implementing Satisfaction Research in Your Aging-Services Organization
Measuring your strengths and identifying where opportunities lie are critical to mission fulfillment.

Elders on Campus
The partnership between colleges and retirement communities offers one of the most interesting and appealing opportunities in senior living. Read about who's partnering and why.

Six Key Leadership Behaviors That Support Culture Change
Transparency, trustworthiness, connectivity, accountability, empowerment and optimism are leadership themes essential to culture change in aging services.

Marketing Senior Housing: Five Critical Components of Success
A market-driven program, in which you carefully follow the critical components of success and produce a well thought-out, information-based plan, will set the marketing course and keep it on course.

Path to Greatness
This paper summarizes the first-year results of a LarsonAllen collaboration with AAHSA to identify distinguishing performance characteristics of exceptional senior living providers and create a recognition program for them.

The Importance of Good Employee Orientation
The first few days on the job have a significant impact on the employee's retention.

Establishing 'Line of Sight' in Your Organization
Empower all levels of staff to carry out their responsibilities using sound, independent judgment while furthering the organization's goals.

Responding to Equal Employment Opportunity Commission (EEOC) Charges
How you respond to EEOC charges could affect, or defuse, later litigation.

Meeting Residents' and Clients' Dining and Nutritional Needs
To "wow" those you serve, understand what each person values and expects. In dining as in other aspects of senior living, it's all about choices.

Building a Culture of Philanthropy Through Effective Marketing Techniques
Before thinking about garnering charitable gifts from residents, you must first build personal relationships with them

Best Practices in Electronic Marketing to Seniors
Using consumer research and provider success stories, Love & Company developed a series of best practices for electronic marketing that AAHSA members can use in their recruitment efforts.

The Nonprofit Board’s Pivotal Role in Philanthropy
Maximizing philanthropy requires a board-staff partnership dedicated to building relationships with generous donors who share the organization’s mission, vision and values.

Should Your Organization Consider a Separate Foundation?
As organizations look to enhance existing fund development programs, forming a foundation can yield positive results.

How to Choose and Manage a Consultant
Properly selected and managed, a consultant can provide targeted expertise and help you avoid common mistakes in complex situations.

How to Choose and Manage a Consultant: Part 2
In Part 1, the author from LW Consulting discussed things to consider when choosing a consultant. Because these experts have been on "both sides of the fence" as providers as well as consultants, this white paper includes some management tips for successful consulting engagements.

Lessons Learned From Post-Occupancy Evaluations
Architects committed to improving the way environments serve their inhabitants are returning after buildings are occupied to see how well they are performing.

The Power of Place
This paper explores the critical design elements that orient senior living communities to their surroundings and the process by which client goals are achieved.

The Architecture of "Culture Change" in Senior Living Environments
The architecture of culture change is coming into view in the form of a new structure of care for the elderly that aims to resemble "home" in every way possible.

Renovation Solutions for Nursing Home Culture Change
True innovators are coming together with a growing inventory of creative ideas to transform the nursing home into a place of joy and growth for residents and staff alike.

Better Design Decisions Through Culture Change
Culture change initiatives drove the design process for Hebrew SeniorLife’s new campus, influencing not only that campus but services and operations at other locations.

An Integrated Approach to Building
The right team and early decisions guide successful projects.

How Important Are Web Sites in Marketing Retirement Communities?
A study of prospective residents suggests ways retirement communities can maximize use the Internet as an information and marketing tool.

Bridging Potential and Results: Involving Family Members in Fundraising
This white paper provides valuable suggestions for getting families involved in aging services organizations' fundraising plans.