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BJBC
Better Jobs Better Care
CAST
Center for Aging Services Technologies
IAHSA
International Association of Homes and Services for the Ageing
IFAS
Institute for the Future of Aging Services
The Long-term Care Solution Project
AAHSA's Long-term Care Solution Project

FutureAge: January/February 2005



The inaugural issue of FutureAge (formerly Best Practices), looks at "culture change" in aging services—how it boosts workforce development and quality improvement, and improves the lives of seniors.

 
Features

Transforming the Way Work Is Done
This large provider is piloting a culture change and workforce development initiative that it hopes will transform the entire organization.

(E)quality First: Why Inclusiveness Is Fundamental to Quality Improvement
Creating a diverse, inclusive workplace is not just the right thing to do, say these authors. It is also a prerequisite for quality improvement and a good business model too.

Becoming a Learning Organization
Culture change requires that learning take place in many contexts, but it begins with training. This excerpt from Getting Started: A Pioneering Approach to Culture Change in Long-Term Care Organizations explains how.

Creating a High-Retention Culture
"Person-centered care" isn't just for residents and clients; it should also apply to staff as well.

Transforming How and Where We Serve
Culture change initiatives must apply to every part of the continuum.

Piece by Piece: Building An Affordable Continuum
Innovative providers are translating the traditional CCRC into models that can serve low-income seniors.

Sharing Innovations: Providers Share Quality First Successes
A few examples of AAHSA Quality First in action-successful and thriving.

Putting a Premium on Service in CCRC Dining
This provider explains how to put a premium on service to residents via training of the service staff.

Moving Day: Bringing a Lifetime of Memories to a New Home
How do you move more than 150 men and women from across the country into new homes? This provider tells us.

Departments

Vision
Creating the Future Through Leadership and Shared Learning

Accreditation
What is the "ROI" of Accreditation?

Research
Building an Evidence Base in Culture Change

Advocacy
Resident Advocacy Pays Off in Legislation

Ethics
Cultural Competency in Home Care

Public Communication
Turn News Around to Tell Your Story

Ideas & Innovations

AAHSA Synergy

Last Updated : 6/30/2006 4:14:40 PM
Share Your Story
FutureAge is always looking for new article ideas and writers. Help highlight the best practices of aging services providers!

See the FutureAge Writer's Guidelines

Contact the editor:
Gene Mitchell
202-508-9424


American Association of Homes and Services for the Aging
2519 Connecticut Ave., NW, Washington, D.C. 20008
phone 202.783.2242, fax 202.783.2255